Client Relationship Manager job in Belfast
Image: Steven Anderson, Senior Client Relationship Manager.
Join our team.
It’s an exciting time at Charles White and, due to continued expansion, we’re recruiting for a Client Relationship Manager to join our Belfast team. The role involves managing a portfolio of residential developments on behalf of the Management Company, acting as the main contact for Directors and homeowners and coordinating with colleagues and contractors to provide excellent client service.
We’re looking for someone who shares our commitment to make a positive difference every single day and reward our staff with hybrid working, a nine-day fortnight, professional development opportunities and career progression.
What does a Client Relationship Manager do?
Based in Belfast, our Client Relationship Managers are the key point of contact with homeowners. They respond to calls and emails, visit clients on site, carry out site visits, attend/chair AGMs and provide ongoing communication about maintenance, repairs and financial matters.
What makes a successful Client Relationship Manager?
We look for someone who is others-centred and has the ability and desire to build strong, trusting relationships and listen well. We want someone who shares our values, and is kind, reliable, generous and honest.
Successful candidates will be proactive, organised and able to prioritise and work to deadlines. They’ll have a strong attention to detail and a methodical and careful way of working, taking pride in what they do. Experience in property management is an advantage, but not essential as full training will be provided. If you’ve got a positive, can-do attitude, we’d love to hear from you.
Why work for Charles White?
In our 2026 employee survey, staff reported high levels of employee engagement, collaboration and alignment across all teams, reflecting a strong, positive workplace culture. We work hard to create a positive working environment and employees benefit from:
Hybrid working
Nine-day fortnight
An extra holiday for your birthday
Career development and promotion opportunities
Volunteering opportunities and charity support
Regular paid for team lunches and social events
What’s it like to be a Client Relationship Manager?
Steven Anderson, Senior Client Relationship Manager joined Charles White four years ago following a career change. He has successfully completed his TPI diploma and been promoted to Senior Client Relationship Manager where he now supports and mentors the team.
“I joined Charles White four years ago. It was a big career change, and I worried I was doing the wrong thing. However, I very quickly realised that I had nothing to worry about as the culture that is ingrained in the business is one that is designed to support, create safety, allow open communication and to help achieve success.
From the beginning, I’ve benefitted from regular mentoring, coaching and team building as well as the chance to complete my TPI Diploma, something I’m really proud of. Since joining, I’ve been promoted to a more senior position within the team where I support, mentor and develop others when they join the business.
As a parent of two young children, the nine-day fortnight and hybrid working have been really helpful. In my first year at Charles White, I was able to celebrate my children’s birthdays with them properly. They didn’t have to come to my workplace to celebrate with me as they had done in my previous role and that meant a great deal.”
Apply now
For more information or to apply for the role, please get in touch with Paul Sanders, Head of Client Relationship Management: paul.sanders@charleswhite.co.uk.
About Charles White (NI) Limited
Based in Belfast and working across Northern Ireland, Charles White (NI) Limited is a well-respected and trusted block management company. From everyday tasks such as grounds maintenance to the full management of complex residential developments, we take a proactive, people-focused approach. We work hard to ensure our clients always feel informed through regular, clear communication and our commitment to transparent financial management.