Charles White named Managing Agent of the Year (5,001+ units) at The Scotland Awards 2026

Glass award for Managing Agent of the Year (5,001 plus units), The Scotland Awards 2026 on a table beside a plant in front of a navy blue wall.

Award-winning property management


Charles White named Managing Agent of the Year (5,001+ units) at The Scotland Awards 2026

We are delighted to share that our Edinburgh team won Managing Agent of the Year (5,001+ units) at The Scotland Awards 2026.

At Charles White Limited, we are here to make your life easier and are committed to making a positive difference in the lives of our clients, team members and communities. Our team provides exceptional property management and this external recognition for the work we do in Scotland is a fantastic endorsement of the care, dedication and high standards our whole team brings to everything we do.

Katie Backler MTPI, Managing Director, said:

“I’m delighted that Charles White won the award for Managing Agent of the Year (5001+ units). I’m so proud of the team and what we have achieved - this is a collective award reflecting all aspects of our service which every single person on our team contributes to. Working across Scotland and Northern Ireland, we seek to deliver a values-driven, client-focused property management service built on strong relationships, transparency and excellence.”

Scotland team with their award at the Scotland Awards 2026.

The fantastic work our team does

The judges took into consideration information about our approach to property management. They looked at: 

  • Customer satisfaction shown through our Trustpilot reviews, we are rated excellent, with 4.3 stars from 436 verified homeowner reviews.

  • Service documentation including informative site inspection reports available to clients on our portal.  

  • Transparent financial controls

  • Responsive and effective insurance claims handling

  • Collaborative team approach

  • Regular site visits – higher than industry norm

  • Our regular communication with homeowners, keeping them informed.

What the judges said

The Property Institute said: “This award recognises managing agents who demonstrate exceptional service delivery, operational excellence and client-focused management practices within the residential property sector. The award celebrates firms that combine strong core values with innovative solutions to current industry challenges, while maintaining transparent communication with both clients and tenants.”

Companies were judged on:

  • Strategic vision and operational excellence

  • Client-focused service and resident experience

  • Industry leadership and challenge resolution

  • Communication excellence and transparency

About the Scotland Awards

The Scotland Awards celebrates excellence in the Scottish residential property sector with a focus on recognising outstanding performance and a commitment to professional standards. Professionals from across the sector enjoyed a three-course dinner, dancing an awards ceremony at Radisson Blu Glasgow.

About Charles White Limited

With offices in Edinburgh and Belfast and working across Scotland and Northern Ireland, Charles White Limited is a well-respected block management company. We offer an award-winning service built on many years’ experience and full transparency. From everyday tasks such as grounds maintenance to the full management of complex residential developments, we take a proactive, people-focused approach. We work hard to ensure our clients always feel informed through regular, clear communication and our commitment to transparent financial management.

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